FAQs

My VPN Connection Is Running Slowly

CAUSE:

  1. Long-distance between your device and our VPN server.
  2. The bottleneck on your ISP’s international peering connectivity or trouble on some links between you and the VPN server.
  3. The speed could be regulated by your Internet provider (ISP).

All the mentioned causes are different for each customer, and we are not able to influence it. All servers are connected at least via the 100 Mbit/sport and the servers are not being overloaded.

SOLUTION:

  1. Generally, the closest server to your location should provide the best speed and latency.
  2. You can try to use all of the supported VPN protocols. PPTP and L2TP/IPSec are generally faster than the SSTP and OpenVPN.

Try to connect via another ISP (friend’s Internet connection).

How Can I Watch US TV

If you want to watch US online TV like Hulu, you need to be connected to some of our USA VPN servers.

How Do I Watch UK TV

If you would like to watch UK online TV like BBC iPlayer, you need to be connected to one of our UK VPN servers.

Can I Use p2p (BitTorrent and more) With VPNsellers

Yes, it is possible. But P2P is allowed when using VPNsellers. (Torrent, DC++, etc).

What Is The Average Speed Of VPNsellers

Unfortunately the speed is different for each customer. Please note that all data has to go encrypted to the VPN server first and then to the target server. That’s why the speed via VPN is always a bit lower than via your Internet connection. The speed differs on each of our servers and it is always affected by many factors:

  1. The distance between customer – VPN server – target server
  2. Customer’s ISP international peering connectivity
  3. Network and bandwidth policies of ISP

Most of our customers feedback is that InstaVPN runs smoothly and more quickly than previous providers.

Is There A Limit For Data Transfer / Usage

All our packages come with unlimited bandwidth transfer. So you never have to worry about reaching any data limits.

Does VPNsellers Keep Logs
VPNsellers does not keep any data or logs of our clients usage. Leaving no digital footprint for any of your online activity!
If I Use A Public Computer, Can I Use My VPNsellers Subscription

Yes, you can run it on any computer, but you will need superuser privileges to be able to configure and establish network connection.

Do Your VPN Services Protect Other Protocols Like ICQ, Mail & FTP

Once you are connected to our VPN servers, all programs use a virtual network interfaces, which protects all programs that access internet on your computer.

By Using A VPN Service, Can This Increase My Internet Speeds

No, you cannot increase your existing connection with your ISP, Some users report that PP2P applications run better on the VPN Accounts.

Does VPNsellers Support MAC Devices

VPNsellers supports all devices. Once you purchase a package and login to your account, you are able to download your required software or app.

Does Using A VPN Service Slow Down My Internet Connection

No, generally you will not notice any slowness in your internet connection. Most of our users experience no lag once connected through our VPN.

Can I Use VPNsellers On My Iphone / Android Phone

Yes, VPNsellers provides a free mobile app for both Android & iOS. You can download the app free from the relevant app stores once you have created your account through the checkout.

VPN FOR IPTV AND HIDE YOUR IP

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